I just updated my Windows 10 to Insiders Fast Build 15042, and suddenly my glorious new Logitech BRIO 4k webcam doesn't work! Well, it's all beta software, but it turns out the issue is with something in the Logitech INF files for their drivers. I'm assuming they'll figure it out, but the nutshell is that the first install works, but the driver gets messed up on the upgrade. You can't just pull out the camera and put it in again, you need to DELETE the drivers and have them redownloaded by Windows Update/Device Manager.
我刚刚将Windows 10更新为Insiders Fast Build 15042,突然之间,我光荣的Logitech BRIO 4k新网络摄像头无法正常工作! 好吧,这都是beta版软件,但事实证明问题出在Logitech INF文件中的驱动程序中。 我以为他们会弄清楚的,但总的来说是第一次安装有效,但驱动程序在升级时搞砸了。 您不能只拔出相机再放进去,还需要删除驱动程序,然后由Windows Update /设备管理器重新下载。
Here's a temporary fix (either until Logitech fixes it and it shows up in Windows Update or you take another Windows 10 upgrade):
这是一个临时修复程序(直到Logitech对其进行修复并在Windows Update中显示出来,或者您进行了另一次Windows 10升级):
Go to device manager and right click the device and Uninstall Driver. If it has the checkbox "Delete this driver" then check it. That's required. IF (like me) you don't have that checkbox (I'm not sure why I don't) then you'll need to delete the Logitech driver from the DriverStore. You can do it manually but it's tricky and messy and hard.
转到设备管理器,右键单击设备,然后卸载驱动程序。 如果选中“删除此驱动程序”复选框,则选中它。 这是必需的。 如果(像我一样)没有该复选框(我不确定为什么没有),那么您需要从DriverStore删除Logitech驱动程序。 您可以手动执行此操作,但它很棘手,凌乱且困难。
We need to delete this driver so it gets reinstalled cleanly.
我们需要删除此驱动程序,以便干净地重新安装它。
Unplug your webcam. Then, go get the latest copy of DriverStoreExplorer from here https://github.com/lostindark/DriverStoreExplorer/releases and delete JUST this one driver.
拔下网络摄像头。 然后,从这里https://github.com/lostindark/DriverStoreExplorer/releases获取DriverStoreExplorer的最新副本,并删除该驱动程序。
Now, go back to Device Manager and plug in your Logitech BRIO webcam. Note you'll get some super old 2006 driver. Right click the BRIO in Imaging Devices and Update Driver. This will get you BACK to your original state. You still have a driver that will break when you next take a "major" Windows update or Insiders Build, but at least you have a solution until it magically gets fixed.
现在,返回设备管理器并插入Logitech BRIO网络摄像头。 请注意,您将获得一些超级旧的2006驱动程序。 右键单击“ Imaging Devices and Update Driver”中的BRIO。 这将使您返回到原始状态。 您仍然有一个驱动程序,当您下次进行“主要” Windows更新或Insiders Build时,该驱动程序将中断,但至少您有解决方案,直到它神奇地修复为止。
Yay!
好极了!
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翻译自: https://www.hanselman.com/blog/temporary-fix-logitech-brio-camera-broken-on-windows-10-insiders-15042